Frequently Asked Questions

Q: What material is the wall molding made of?
A: Our wall molding kit is crafted from high-quality polystyrene (PS), which is lightweight, durable, moisture-resistant, and insect-proof. It will not warp or crack due to changes in humidity or temperature, making it more suitable for indoor decoration compared to wooden moldings.

Q: Can the wall molding be painted?
A: Yes. The moldings come with a classic white finish straight from the factory, but their surface is paintable. You can freely paint them to match your home decor style or change the color later as needed, creating a unique spatial effect.

Q: Do I need professional tools or to hire someone to install the molding?
A: Not at all! Our wall molding kit is specifically designed for DIY enthusiasts. You only need to prepare a pencil and a tape measure, and you can easily complete the installation by following the detailed instructions included in the package. Additionally, you can watch the installation video tutorial on our official website for a more intuitive and simpler process.

Q: How do I clean and maintain the wall molding kit?
A: Simply wipe it gently with a soft damp cloth to remove dust or stains. Avoid using cleaners containing strong acids, strong alkalis, or abrasive ingredients. Regular gentle cleaning will keep the moldings looking as clean as new at all times.

Q: Is return or exchange supported?
A: Yes. Unused products can be returned or exchanged within 30 days of receipt. Please visit our "Return Policy" page to view the detailed process and precautions, and we will strive to make the return and exchange process easy and smooth.

Q: What payment methods are accepted?
A: We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, and Apple Pay. All transactions are secured with encryption to protect your payment information.

Q: How soon will the order be shipped, and what is the delivery time?
A: In-stock products will be shipped within 48 hours after placing the order. The delivery time varies depending on your address, usually 3–7 business days. You can check the tracking information after placing the order for details.