Refund policy

Your satisfaction is our unwavering pursuit. At GESSOLANE, we are committed to providing high-quality decorative products and a convenient, worry-free shopping experience for customers worldwide. We value open communication and strive to meet your expectations in every way.

30-Day Hassle-Free Returns

We offer a flexible 30-day return policy. If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery, provided that the item is unused, in its original packaging, undamaged, and in resalable condition.

Please contact our customer service team before sending your return to obtain return instructions.

Damaged or Quality Issues

Please inspect your order upon delivery. If you find that your item is defective, damaged, or incorrect, please contact us immediately at artdecosupply89@gmail.com.

Once the issue is confirmed, we will replace or resend your order at no additional cost to you.

To help us process your claim more efficiently, please report any visible damage to the courier at the time of delivery or provide clear photos of the defect or damage.

Returns and Customer Service

If you have any questions or concerns about the return process or your order, please reach out to us at artdecosupply89@gmail.com.

Our support team will respond as soon as possible and provide the assistance you need.

NOTE: Please note that any additional fees incurred during customs clearance are not our responsibility.

Thank you for choosing GESSOLANE — let’s create a more beautiful space together!