Privacy policy

Last updated: September 2, 2026

This Privacy Policy describes how GESSOLANE LLC ("GESSOLANE," the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from gessolane.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.  

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.  

Changes to This Privacy Policy  

We may update this Privacy Policy from time to time to reflect changes to our operational, legal, or regulatory practices. We will post the revised Privacy Policy on the Site, update the "Last updated" date above, and take any other steps required by applicable law.  

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect to communicate with you, fulfill orders, comply with applicable legal obligations, enforce our Terms of Service, and protect or defend the Services, our rights, and the rights of our users or third parties.

What Personal Information We Collect

"Personal information" refers to information that identifies, relates to, describes, or can be associated with you. The categories of personal information we collect include:

1. Information We Collect Directly from You

  • Contact Details: Name, billing address, shipping address, phone number, and email address.
  • Order Information: Items purchased, payment confirmation, transaction details, shipping information, and order history.
  • Account Credentials: Username, password, and security settings (if an account is created).
  • Customer Support & Communications: Information you choose to include when communicating with us via forms, email, or live chat.

2. Information We Collect Through Automated Technologies (Cookies & Tracking)

  • Usage Data: Device type, browser type, IP address, network connection details, time zone, referral URLs, and interactions with our Site (e.g., pages viewed, items added to cart).
  • Cookies & Tracking Technologies: We use cookies, web beacons, pixels, and software development kits (SDKs) to power our storefront, measure marketing performance, and personalize your experience.

3. Information We Obtain from Third Parties

  • E-Commerce & Service Platforms: Information received from Shopify to run our store infrastructure.
  • Payment Processors: Payment details (e.g., credit/debit card details, billing address) processed securely by third-party payment gateways. We do not store full credit card details on our servers.
  • Advertising & Analytics Partners: Tracking data collected by ad networks and analytics providers (such as Google Ads, Google Analytics, and Meta) to deliver targeted promotional material.

How We Use Your Personal Information

  • Fulfilling Orders & Service Provision: Processing payments, managing order logistics, sending order/shipping updates, handling returns/exchanges, and maintaining your customer profile.
  • Marketing & Targeted Advertising: Sending promotional communications (where permitted) and serving customized ads across external platforms.
  • Security & Fraud Prevention: Detecting, preventing, and investigating fraudulent, unauthorized, or illegal activities.
  • Customer Support & Business Optimization: Responding to inquiries, resolving issues, analyzing site performance, and refining user experience.

Cookies and Analytics

We use Cookies to enhance site functionality, remember user preferences, analyze traffic, and optimize marketing efforts. For detailed information regarding Shopify-specific cookies, please visit: https://www.shopify.com/legal/cookies.

You can manage or disable cookies through your browser settings. Please note that blocking or deleting cookies may impact site performance and restrict access to certain features.

How We Disclose Personal Information

We may disclose personal information to legitimate third parties under the following circumstances:

  • Service Providers: Third parties performing business operations on our behalf (e.g., Shopify, logistics/shipping carriers like DHL/FedEx/UPS, IT management, payment gateways).
  • Advertising & Marketing Partners: Authorized partners managing digital advertising campaigns (such as Google Ads) and marketing campaigns.
  • Corporate Group & Operations: With our parent company, subsidiaries, or affiliates in our legitimate business interests.
  • Legal & Regulatory Compliance: When required by law, subpoena, search warrant, or legal process, or to defend legal claims.

Your Data Rights and Choices

Depending on your jurisdiction (including under applicable U.S. state privacy laws such as CCPA/CPRA, and European data protection laws like GDPR), you may have the following rights:

  • Right to Access / Know: Request details about the personal information we hold about you.
  • Right to Delete: Request deletion of your personal data, subject to legal retention obligations.
  • Right to Correct: Request correction of inaccurate or incomplete data.
  • Right to Opt-Out of Data Sale / Targeted Ads: Request that we do not share or sell your data for targeted advertising.
  • Managing Marketing Preferences: Unsubscribe from promotional emails at any time via the "unsubscribe" link provided in our emails.

To exercise any of these rights, please contact us using the details below. We will verify your request in accordance with applicable legal standards.

International Data Transfers

We operate globally and may transfer, store, and process your personal information outside of your resident country, including in the United States. Where required by applicable law, we utilize standard contractual clauses and legal transfer mechanisms to safeguard international data transfers.

Contact Us

If you have questions about our privacy practices, wish to exercise your privacy rights, or wish to submit a inquiry or complaint, please contact us at:

  • Company Name: GESSOLANE LLC
  • Address: 23093 Bradford Green Square, Cary, North Carolina 27519, United States
  • Phone: +1-919-327-7687
  • Email: gessolanehc@gmail.com